Terms of Service

These Terms of Service (“Terms”) are a binding legal agreement between you (“you”, “your”) and Dr. Mayssam Mounir (“I”, “me”, “my”). They govern your use of the website at drmayssam.com (“the Website”), the content I publish on it, the products and programmes I sell, and any related social, audio, video, written, or interview material I produce or appear in (collectively, “the Services”).

These Terms must be read together with the Privacy Policy, the Practice Disclaimer & Informed Consent, the Cookie Policy, the Checkout Terms (for any purchase made through the website), the One-to-One Coaching Agreement (for any one-to-one engagement), and the Minors Engagement Addendum (where a minor client is involved). By accessing the Website, viewing any content, purchasing any product, or engaging me in any capacity, you confirm that you have read, understood, and accepted these Terms in full.

If you do not agree to these Terms, do not access the Website, do not view the content, do not purchase any product, and do not engage me. Continued use is acceptance.

1. Eligibility

You must be at least 18 years old to use the Services or to purchase any product, except under the limited exceptions in Section 1.1 below. By using the Services you confirm that you are 18 or over and that you have full legal capacity to enter into a contract under the law of your country of residence, unless one of those exceptions applies.

1.1 Limited access for adolescents aged 13-17

Journals and similar reflective digital products are available for use by adolescents aged 13-17, except where a specific journal is expressly marked “Adults only (18+)” on its sales page. The parent or legal guardian purchases the product, is the account holder, and is the contracting party. The minor uses the product under parental authorisation

Cohorts, courses, and live programmes are 18+ by default. Where a specific cohort or course is expressly marked “Teen-Welcome (Ages 13-17, parent consent required)” on its sales page, it is open to adolescents 13-17 on the same parental-purchase basis

Direct one-to-one coaching is available only to adolescents aged 16-17, governed by the Coaching Agreement together with a separate Minors Engagement Addendum. Direct one-to-one coaching is not available to anyone under 16

My services are not directed to, and may not be used by, children under 13

2. Nature of the Services

The Services are educational, informational, and reflective. They are not medical, psychiatric, psychological, financial, legal, tax, or relationship advice, and they are not a substitute for any of those. The full carve-outs are set out in the Practice Disclaimer & Informed Consent and are incorporated into these Terms by reference.

All Services are governed by the foundational principle Your Sovereignty, Your Choice, set out in Section 1 of the Practice Disclaimer & Informed Consent. You are sovereign over every choice in your own life. I share my perspectives, reflections, and frameworks; I do not direct, prescribe, or instruct. Any choice you make as a result of any Service is your own free, conscious, voluntary choice, taken at your own discretion, by your own agency, and at your own risk.

Nothing in the Services creates a doctor-patient relationship between you and me, except where you are a patient in Lebanon receiving medical care from me under my Lebanese medical licence, under a separate written agreement specifying that scope. The Website, online programmes, online consultations, podcast appearances, social media, and digital products do not create such a relationship.

3. Your account and conduct

3.1 Account integrity

If you create an account on the Website or on any platform I use to deliver Services, you are responsible for keeping your credentials confidential and for all activity under your account.

3.2 Acceptable use

You agree not to:

Use the Services for any unlawful purpose or in violation of these Terms

Impersonate any person or misrepresent your affiliation with any person or organisation

Upload, post, or transmit any content that is unlawful, harassing, defamatory, obscene, or that infringes the rights of any third party

Attempt to interfere with the security or integrity of the Website or any system used to deliver the Services

Use any automated means (bots, scrapers, crawlers, AI training agents) to access, copy, or extract content without my prior written consent

Resell, redistribute, or repackage any Service or content without my prior written consent

4. Intellectual property

4.1 Ownership

All content on the Website and in the Services, including text, written materials, frameworks, methodologies, course content, programme content, journals, audio, video, images, designs, logos, trade dress, the visual identity of the brand, and any derivative or adaptation, is owned by Dr. Mayssam Mounir, or licensed to me, and is protected by copyright, trademark, trade secret, and other intellectual property laws under Lebanese law and under international treaties including the Berne Convention and the TRIPS Agreement.

4.2 Trademarks and brand

The names “Holistic Mastery”, “Holistic Mastery Map”, “Integration Sequence”, the tagline “Medicine. Mastery. Meaning.”, the methodology framework, the visual identity, and any related marks (the “Marks”) are claimed as common law trademarks of Dr. Mayssam Mounir and are denoted with the ™ symbol. Some Marks are the subject of pending or contemplated registration with the relevant national and international trademark offices. Once registered, they will be denoted with the ® symbol in the relevant jurisdiction.

Use of the Marks, in any form, including in domain names, social media handles, advertising, training data for any artificial intelligence model, derivative works, or merchandise, without my prior written consent, is prohibited and constitutes trademark infringement and unfair competition. I will pursue all remedies available under Lebanese Law No. 240 of 22 July 2000 on Trademarks, the Paris Convention for the Protection of Industrial Property, and the trademark and unfair competition laws of any jurisdiction in which infringement occurs.

4.3 Limited licence to you

Subject to your full compliance with these Terms, I grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and view content on the Website for your personal, non-commercial use, and to use any product or programme you have purchased solely for your personal benefit. This licence does not transfer ownership of anything to you.

4.4 What you may not do with my content

Without my prior written consent, you may not:

Copy, reproduce, republish, repost, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any content from the Website or the Services, in any medium and for any purpose, in whole or in part

Use, reproduce, modify, distribute, or display any photograph, video recording, voice recording, image, or likeness of me, or any AI-generated representation of me (including any synthetic image, voice clone, deepfake, or avatar)

Train, fine-tune, evaluate, or test any artificial intelligence, machine learning, or generative model on my content, my voice, my image, or my likeness

Use my name, my image, my voice, my likeness, or any of the Marks in any commercial context, in any endorsement, in any sponsored content, or in any way that suggests an affiliation, sponsorship, partnership, or endorsement that does not exist

Reproduce, adapt, translate, summarise, or repackage my methodologies, frameworks, course architectures, programme structures, journal designs, or any proprietary system, in any medium, and offer or present them to any third party, whether for compensation or not

Remove, obscure, or alter any copyright, trademark, attribution, or proprietary notice

Reverse engineer, decompile, or attempt to derive the source structure of any digital product

Right to image and likeness: Under Lebanese law, the Berne Convention, the EU Charter of Fundamental Rights Article 8, and the equivalent personality-rights frameworks of most jurisdictions, the use of a person’s name, voice, image, likeness, or AI-generated representation without consent is unlawful and gives rise to civil liability and, in certain jurisdictions, criminal liability. This applies in full to me.

4.5 Your content

If you submit testimonials, comments, questions, photographs, or any other content to me or through the Website (“Your Content”), you grant me a worldwide, royalty-free, non-exclusive, perpetual, irrevocable licence to use, reproduce, modify, adapt, publish, translate, distribute, and display Your Content in any medium, solely for the purpose of operating, promoting, and improving the Services, unless you specify otherwise in writing at the time of submission. You confirm that Your Content is yours to give, that it does not infringe any third-party right, and that I may rely on this confirmation.

4.6 Reporting infringement

If you believe that any content on the Website infringes a copyright, trademark, or other intellectual property right that you hold, write to me at legal@drmayssam.com with the details required under applicable law (identification of the work, identification of the infringing material, your contact information, a statement of good faith belief, and a statement made under penalty of perjury that the information is accurate). I will investigate and act in accordance with applicable law.

5. Purchases, payment, refunds

5.1 Prices and currency

Prices are stated on the relevant sales page in the currency indicated at checkout. Prices may change at any time, but the price displayed at the moment you complete your purchase is the price you pay for that purchase.

5.2 Payment

Payment is processed by third-party payment processors. By making a purchase, you authorise me to charge the payment method you provide for the full amount of your purchase, including any applicable taxes.

5.3 Refunds and cancellation

Refund and cancellation terms are set out in the Checkout Terms applicable to each Service and, for one-to-one engagements, in the One-to-One Coaching Agreement. Where local consumer law (including any statutory right of withdrawal under EU Directive 2011/83/EU on Consumer Rights or equivalent in your jurisdiction) gives you a right that is more favourable than the terms set out, that local law applies.

6. Third-party platforms and links

The Website may contain links to third-party websites, social media platforms, and tools. I am not responsible for the content, privacy practices, or terms of any third party. Use of any third-party platform or tool is at your own risk and subject to that third party’s terms.

7. Disclaimers and limitation of liability

7.1 No warranties

To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis. I disclaim all warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, and availability.

7.2 Limitation of liability

To the maximum extent permitted by law, in no event shall I be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of revenue, loss of data, loss of opportunity, or loss of goodwill, arising out of or in connection with the Services, whether based on warranty, contract, tort, statute, or any other legal theory, even if I have been advised of the possibility of such damages.

Where liability cannot lawfully be excluded, my total aggregate liability to you arising out of or in connection with the Services is limited to the amount you have paid me in the twelve (12) months preceding the event giving rise to the claim, without prejudice to the narrower per-purchase limitation in the Checkout Terms for purchases made through the website.

Nothing in these Terms excludes or limits my liability for death or personal injury caused by my negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded under the applicable law of your country of residence.

8. Indemnity

You agree to indemnify and hold harmless me and any of my contractors, advisers, and processors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your breach of these Terms; (b) your violation of any law or third-party right; (c) any content you submit; or (d) your use of the Services in a manner not permitted by these Terms.

9. Suspension and termination

I may suspend or terminate your access to all or part of the Services at any time, with or without notice, where you have breached these Terms, where I am required to do so by law, or where continued provision of the Service to you would in my reasonable judgement create a risk to me or to other clients. Sections that by their nature should survive termination, including intellectual property, indemnity, limitation of liability, governing law, and dispute resolution, will survive.

10. Governing law and jurisdiction

These Terms, and any non-contractual obligations arising out of or in connection with them, are governed by the laws of the Lebanese Republic, without regard to conflict-of-laws principles.

Subject to Section 11, the competent courts of Beirut, Lebanon have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms or the Services.

If you are a consumer resident in the European Union or the United Kingdom, this clause does not deprive you of the protection afforded to you by the mandatory provisions of the law of your country of residence.

11. Dispute resolution

11.1 Informal resolution first

Before initiating any formal dispute, you agree to contact me in writing at legal@drmayssam.com with a clear description of the dispute and the resolution sought, and to allow thirty (30) days for me to respond and attempt to resolve the matter informally.

11.2 Mediation

If informal resolution fails, the parties agree to attempt mediation through a single mediator agreed between them. The seat of mediation is Beirut, Lebanon, unless otherwise agreed in writing. The mediation is conducted in English.

11.3 Arbitration (optional, opt-in by separate agreement)

Where the parties have, by separate written agreement, opted into arbitration, any dispute that has not been resolved by mediation will be finally resolved by arbitration administered under the rules of the Lebanese Arbitration and Mediation Center, by a single arbitrator, with the seat of arbitration in Beirut, Lebanon, conducted in English. Absent such written agreement, the courts referenced in Section 10 retain jurisdiction.

12. Force majeure

I am not liable for any failure or delay in performance of the Services arising from circumstances beyond my reasonable control, including natural disaster, war, civil unrest, pandemic, government action, internet or utility failure, or third-party platform outage.

13. General

13.1 Entire agreement

These Terms, together with the Privacy Policy, the Practice Disclaimer & Informed Consent, the Cookie Policy, the Checkout Terms applicable to your purchase, the One-to-One Coaching Agreement (where applicable), and the Minors Engagement Addendum (where a minor client is involved), constitute the entire agreement between you and me regarding the Services and supersede any prior agreement on the same subject.

13.2 Severability

If any provision of these Terms is held to be unenforceable, the remaining provisions remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.

13.3 No waiver

My failure to enforce any provision is not a waiver of that provision or of any other provision.

13.4 Assignment

You may not assign these Terms or any rights under them without my prior written consent. I may assign these Terms in connection with a merger, acquisition, reorganisation, or sale of assets.

13.5 Notices

Notices to me must be sent in writing to legal@drmayssam.com. Notices to you may be sent to the email address you have most recently provided.

13.6 Language

These Terms are written in English. Any translation is provided for convenience only. In the event of a conflict between the English version and any translation, the English version prevails.

13.7 Updates

I may update these Terms from time to time. The current version is always available at drmayssam.com/terms. Material changes will be communicated by email where I have your address. Continued use of the Services after a change is acceptance of the updated Terms.

14. Contact

Dr. Mayssam Mounir Saliba

Mar Roukoz, Dekwene, Mount Lebanon, Lebanon

Email: support@drmayssam.com

drmayssam.com